Communication Skills For Construction

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Français

Excellent communication is essential for construction leaders! In this course, participants will learn how to improve their listening, speaking, and writing skills. Participants will leave with a better understanding of how to communicate goals and strategies effectively, as well as lead collaborative decision-making.

Learning Outcomes

Learn the basics of good communication.
Improve their listening skills: interpret body language, use reflective listening, deal with difficult people, and use good questioning skills.
Effective oral communication - tone, body language, listening well, asking good questions, active/reflective listening.
Choosing the right mode of communication - when to email, when to call, when to text, and when to call a meeting.
Improve their speaking skills: phone calls, meetings, small groups, and large group presentations.
Improve their writing skills: emails, texts, letters, RFIs, and reports.
Enhance individual and group performance and engagement by communicating well.
Apply various negotiating skills.
Deal with difficult people, conflict, and confrontation.
Tips for better emails (and bloopers to avoid).
Tips for better meetings.
Tips to get RFIs answered quickly.
Tips for effective Change Orders.
Building a proactive communication plan for projects - dealing with all the stakeholders.
Lead through vision casting and strategic focus.
Learn the benefits of collaborative decision-making and how best to lead leaders.

Who Should Attend

Construction Owners, Managers, Project Managers, Estimators, Supervisors, CSOs and Staff.

Industry Credits

This course is worth 5 gold seal credits.
This course is worth 16 Informal Continuing Professional Development (CPD) credits as approved by BC Housing.

Course Format

Live, Online, Instructor-led training. This is a highly interactive course facilitated by the instructor on a video platform.
You will be expected to have your webcam on during the whole class and participate in break-out rooms, small-group discussions, and other activities with your instructor and classmates during the course.
Course access information will be provided to you in advance of the training by your instructor
Full attendance and participation in all four sessions is mandatory for course completion. If a student misses a class session, we are unable to transfer registration or provide a partial refund of the registration fees.

Course Requirements (Technology & Participation)

This course requires full face-to-face interaction and participation from both the instructor and students. In order to attend, you’ll must make sure you have the following:

Computer or laptop with webcam (webcams are mandatory): This course will involve 100% on-screen interaction with your instructor and classmates, reading/viewing on-screen content like slides or videos, and interacting via typing with questions or responses. For this reason, you must have a webcam and use a full computer/laptop, and we do not permit students to attend using a tablet or cell phone.
A quiet space with minimal distractions: Please plan to be fully engaged in the class, and clear your work schedule just as you would for attendance in an in-class program.

Communication Skills For Construction

Tuesday Nov 05 2024, 8:30 AM - 12:30 PM
Wednesday Nov 06 2024, 8:30 AM - 12:30 PM
Thursday Nov 07 2024, 8:30 AM - 12:30 PM
Friday Nov 08 2024, 8:30 AM - 12:30 PM
Virtual, Online

Upcoming Events

Building with Confid... October 9, October 16, October 23, October 30, November 6, November 13, November 20, November 27

Building with Confid... October 10, October 17, October 24, October 31, November 7, November 14, November 21, November 28

Leadership for Safet... October 30, October 31
Prince George, British Columbia

COR® Internal Audit... November 4, November 5
Prince George, British Columbia

How to Improve the R... November 4