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In major capital infrastructure projects, disputes and claims are frequent and typically necessitate resolution to close-out the project. These disputes often involve significant financial stakes and can lead to project delays, diverting essential resources from more productive pursuits. This program equips industry professionals with strategies to navigate the contractual complexities unique to various construction project delivery methods, which can lead to costly disputes. Participants will leave with a comprehensive understanding of the critical tools needed to effectively prepare for, respond to, and manage construction claims.

After completing this training, you will be able to:

  1. Grasp the essential legal and contractual frameworks governing construction claims.
  2. Identify and understand the various types of construction claims and their defining characteristics.
  3. Recognize the critical importance of accurate site record-keeping and documentation.
  4. Comprehend the significance of adhering to notice requirements in claims scenarios.
  5. Acquire a fundamental understanding of managing construction claims from the perspectives of both contractors and owners.
  6. Learn the basics of construction scheduling using the Critical Path Method and its implications in claim management.
  7. Develop an understanding of complex scheduling issues, including float ownership and concurrent delays.
  8. Gain introductory knowledge on quantifying damages in construction disputes.
  9. Explore basic delay analysis techniques.
  10. Understand standard methods for calculating unabsorbed overhead, such as the Eichleay Formula.
  11. Equip yourself with basic tools and strategies to prepare for and manage potential disputes effectively. 

Training Modules:

  1. Introduction to Construction Claims Management
    • Understand the legal, contractual, and claims frameworks governing construction projects.
    • Deepen your knowledge of various types of construction claims.
    • Learn the essential characteristics that make a construction claim successful and persuasive.
    • Recognize the importance of maintaining thorough construction site records and documentation.
    • Understand and comply with notice requirements in construction claims.
  2. Advanced Construction Claims Management
    • Grasp the fundamentals of what must be proven from both the contractor's and owner's perspectives.
    • Understand construction scheduling, specifically the Critical Path Method, and its role in dispute resolution.
    • Explore the legal implications of typical scheduling practices.
    • Learn about complex issues such as float ownership, concurrent delays, and pacing delays.
  3. Construction Claims – Quantification of Damages
    • Learn about potential damages in construction disputes, including lost productivity, extended project management, unabsorbed overhead, and standby costs.
    • Understand the widely accepted approaches for measuring and quantifying these damages.
    • Explore Delay Analysis Techniques such as the Impact-As-Planned Method, Window or Snapshot Analysis, and As-Planned vs. As-Built comparisons.
    • Familiarize yourself with accepted methods for quantifying unabsorbed overheads, including the Eichleay and Hudson Formulas.

Who Should Attend:

This program is tailored for construction industry professionals who aim to enhance their expertise in managing construction claims and disputes. It is designed to equip various construction stakeholders with the necessary skills to navigate and resolve disputes effectively. The program is especially beneficial for contractors, developers, subcontractors, public and private project owners, professionals in insurance and surety, lawyers, arbitrators, architects, designers, accountants, and management consultants engaged in construction projects.

Industry Credits

This course is a CCA Gold Seal Certified Course. Students will receive 2 Credits towards the program.

Course Format

  • Live, Online, Instructor-led training. This is a highly interactive course facilitated by the instructor on a video platform.
  • You will be expected to have your webcam on during the whole class and participate in break-out rooms, small-group discussions, and other activities with your instructor and classmates during the course.
  • Course access information will be provided to you in advance of the training by your instructor
  • Full attendance and participation in all sessions is mandatory for course completion. If a student misses a class session, we are unable to transfer registration or provide a partial refund of the registration fees.

Course Requirements (Technology & Participation)

This course requires full face-to-face interaction and participation from both the instructor and students. In order to attend, you’ll must make sure you have the following:

  • Computer or laptop with webcam (webcams are mandatory): This course will involve 100% on-screen interaction with your instructor and classmates, reading/viewing on-screen content like slides or videos, and interacting via typing with questions or responses. For this reason, you must have a webcam and use a full computer/laptop, and we do not permit students to attend using a tablet or cell phone.
  • A quiet space with minimal distractions: Please plan to be fully engaged in the class, and clear your work schedule just as you would for attendance in an in-class program.

Construction Claims Management | Live, Online

Register Now

  • Thursday Feb 26 2026, 8:30 AM - 12:30 PM
    Friday Feb 27 2026, 8:30 AM - 12:30 PM
  • Virtual, Online